Important
- If you are not a Mekari Sign subscriber but are asked to sign a document, make sure the document inviter requesting your signature has provided you with an eKYC quota. eKYC is a mandatory process if you want to use/provide a Certified Electronic Signature.
- If you are a Mekari Sign user, make sure your account has already completed eKYC and has a digital certificate.
- Specifically for PSrE, you must log in to your Mekari Sign account first to be able to sign the document.
Besides the Mekari Sign website, you or other document recipients can also sign the document directly via email. Make sure you or the document recipient are logged in and have completed eKYC, and are in your respective email inboxes.
Here are the steps:
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After successfully logging into your email, find the notification email from Mekari Sign containing the request to sign a document sent by the system. Then click "Review & Sign" to review the document and provide your signature.
If you do not have an eKYC quota, a “Request quota” button will appear to request an eKYC quota from the document creator.
- After requesting the quota, the document creator will receive an email like the following and click “Send quota” to send the eKYC quota. If you already have an eKYC quota, you will see the following screen and click “I Agree” to proceed.
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Click the “signature field” to insert your signature. This field will only appear if you are logged in.
You can only sign the document if you have a digital certificate and eKYC.
- If your digital certificate has expired, you will see the following screen and click “Renew certificate”.
- Then repeat the eKYC process to update your digital certificate. This process is required so you can log into your Mekari Sign account.
- And if you have never registered, you will be asked to create a Mekari Sign account. Next, you will be directed to the following page to log in/register to Mekari Sign and click “Sign in”.
After your account is successfully created, you will enter the Mekari Sign All Inboxes page and click “Sign” on the document to be signed.
Click “I Agree” on the following pop-up.
Click the “signature field” again to insert your signature.
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Next, choose the type of signature you want and click “Sign”.
Click here to learn about signature types.
After your signature is complete, click “Finish” to complete the process.
If the signed document is a PSrE document, you will need to enter the OTP sent via email.
The signed document will look like this.
The document has now been successfully signed. You can click “Back to All Inbox” to return to the Inbox page or “Download & Share” to download or share the document.
That concludes the explanation on how to provide and send an e-Signature via email. Next, learn how to sign documents through the document menu here.
