How to View Company Approval Insight on Mekari Sign

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Learning Center Mekari
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In addition to Company Signing, in the Insight menu, you can also view insights from the approvals you have set up. This serves as a monitoring page so you can track your use of Mekari Sign, which includes the document approval function. Here are the steps.

  1. Go to the Insight menu.
  2. Then click the “Approval” tab.
  3. Next, at the top, you can see the following filters and information.

    No Column Description
    1 All document types Select the type of document you want to view insights for.
    2 Select date Select the year period you want to view.
    3 Approval rate The percentage of the average documents that have been approved.
    4 Rejection rate The percentage of the average documents that have been rejected.
    5 Average document waiting time The average waiting time for documents to be approved.
  4. For each type of insight, there is a “Download” button that you can use to download it in .csv format.

A. Approval overview

This displays the overall insights of documents that have been approved.

  1. You can check Show document type to display the types of documents that were approved.
  2. You can also select the filter All document types to display insights based on specific document types.
  3. Hover your cursor over one of the charts, and you can see the total documents/document types (if Show document type is checked) that were approved during that period.

B. Rejection overview

This displays insights from all documents that were rejected.

  1. You can check Show document type to display the types of documents that were rejected.
  2. You can also select the filter All document types to display insights based on specific document types.
  3. You can also see the total documents rejected, the average time taken for recipients to reject the insight, along with the percentage of rejections made during that period.
  4. Hover your cursor over one of the charts, and you can see the total documents/document types (if Show document type is checked) that were approved during that period.

C. Approval time by document type

In this section, you can view insights about the average time each user takes to complete the approval process based on document type.

  1. You can select the document type in the All document types column.
  2. You can also see the total approved documents, the average time taken for recipients to approve that document type, along with the percentage of approvals made during that period.

D. Approval time by user

Next, you can view insights that show the time each user takes to approve documents.

  1. Data is presented in a table, where the top section shows time indicators, and the numbers in each column show the total documents approved by that user.
  2. In the last column, you can see the average time taken by a specific user to approve documents.

E. Rejection reason

This contains insights regarding the reasons users rejected document approvals.

  1. At the top, you can search by keywords for rejection reasons.
  2. And you can see the rejection reasons along with the total documents rejected for those reasons.

This concludes the explanation on how to view Company Approval Insight on Mekari Sign. Next, learn how to manage user quotas here.