How to View Company Approval Insight on Mekari Sign

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Learning Center Mekari
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In addition to Company Signing, in the Insight menu, you can also view insights from the approvals you have set up. This functions as a monitoring page so you can track your Mekari Sign usage, which includes the document approval function. Here are the steps.

  1. Go to the Insight menu.
  2. Then click the “Approval” tab.
  3. Next, at the top, you can see the following filters and information.

    No Column Explanation
    1 All document types Select the document type you want to see insights for.
    2 Select date Select the year period you want to view.
    3 Approval rate The percentage of the average documents that have been approved.
    4 Rejection rate The percentage of the average documents that were rejected.
    5 Average document waiting time The average waiting time for a document to be approved.
  4. For each insight type, there is a “Download” button that you can use to download it in .csv format.

A. Approval overview

This shows the overall insights from documents that have been approved.

  1. You can check Show document type to display the types of documents that were approved.
  2. You can also select the filter All document types to display insights based on specific document types.
  3. Hover your cursor over one of the charts, and you can see the total documents/document types (if Show document type is checked) approved during that period.

B. Rejection overview

This displays insights from all rejected documents.

  1. You can check Show document type to display the types of documents that were rejected.
  2. You can also select the filter All document types to display insights based on specific document types.
  3. You can also see the total rejected documents, the average time it took for recipients to reject the insight, along with the percentage of rejections made during that period.
  4. Hover your cursor over one of the charts, and you can see the total documents/document types (if Show document type is checked) approved during that period.

C. Approval time by user

Next, you can view insights containing the time each user took to approve documents.

  1. Data is presented in a table, where the top shows the time indicators, and the numbers in each column indicate the total documents approved by that user.
  2. In the last column, you can see the average time it took for a particular user to approve documents.

D. Rejection reason

Contains insights regarding the reasons users rejected document approvals.

  1. At the top, you can search by keywords for rejection reasons.
  2. And you can see the rejection reasons along with the total documents rejected for those reasons.

That is the explanation on how to view Company Approval Insight on Mekari Sign.  Next, learn how to manage user quotas here.