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Learning Center Mekari

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Articles

Recent activity by Learning Center Mekari

  • How to Perform eKYC for Foreign Nationals

    ImportantTo be able to carry out the eKYC process, make sure you have the document that you need to sign, whether it is a document you created yourself and then need to sign yourself or from anothe...

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  • How to Bulk Upload Documents

    You can upload documents in bulk (up to 15 documents) using the Bulk Upload feature in Mekari Sign. However, before uploading documents in bulk, make sure your account has the Bulk Upload Add-On in...

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  • How to Perform Manual PSrE eKYC Verification

    If you encounter issues with failed eKYC verification, you can now perform Manual eKYC verification, where the verification process will be directly assisted by the Tilaka team, making it easier fo...

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  • How to Send eKYC Quota in Bulk on Mekari Sign

    Through the Settings menu, you can send eKYC quota to multiple emails at once using the Send eKYC Quota feature. Users just need to download the available template, fill in the destination emails, ...

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  • How to Change and Delete eSignature

    In Mekari Sign, apart from adding signatures, you can also modify and delete signatures that you have created. Here are the steps:Go to Settings menu.Click Account tab and select eSignature.Click "...

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  • How to Manage Corporate Stamp

    After creating a Corporate Stamp, you can edit or delete the Stamp that has been created. For more details, see the explanation below.Important:The edit and delete actions will not affect the Corpo...

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  • How to Set Up a Corporate Stamp

    Mekari Sign now offers a feature called Corporate Stamp or company stamp, which functions to directly include company information. You can scan the QR code on the company stamp to view company info...

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  • How to Manage Email Display

    In Mekari Sign, you can set the appearance of the email that will be received by document recipients. Some items that can be changed include the company logo, sender name, email subject, and email ...

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  • How to View Active Sessions

    Active Sessions is a feature in Mekari Sign that displays your account’s login history. Through this feature, you can see which devices are currently connected to your account. Since an IP connecte...

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  • How to Access the Downloads Page

    In Mekari Sign, you can access the Downloads page to monitor the download process of CSV reports and large files. After the process is complete, you will receive an email notification. Here are the...

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