Important
- If you are not a Mekari Sign subscriber but are requested to sign a document, make sure the document Inviter who requests your signature has provided you with an eKYC quota. eKYC is a mandatory process when using/providing a Certified Electronic Signature.
- If you are a Mekari Sign user, make sure your account has already completed eKYC and has a digital certificate.
- Specifically for PSrE, you must log in to your Mekari Sign account first to be able to sign the document.
Besides the Mekari Sign website, you or other document recipients can also provide a signature directly on the document via email. Make sure you or the document recipient have logged in, completed eKYC, and accessed your respective email inbox.
Here are the steps:
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After successfully logging into your email, look for a notification email from Mekari Sign containing a request to sign a document sent by the system. Then click "Review & Sign" to review the document and provide your signature.
If you do not have an eKYC quota, a “Request quota” button will appear to request an eKYC quota from the document creator.
- After requesting the quota, the document creator will receive an email like the following and click “Send quota” to send the eKYC quota. If you already have an eKYC quota, you will see the following display and click “I Agree” to continue.
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Click the “signature field” to enter your signature. This field will only appear if you are logged in.
You can only sign the document if you have a digital certificate and eKYC.
- If your digital certificate has expired, you will see the following display and click “Renew certificate”.
- Then repeat the eKYC process to update your digital certificate. This process is required so you can access your Mekari Sign account.
- And if you have never registered, you will be asked to create a Mekari Sign account. Next, you will be directed to the following page to log in/register to Mekari Sign and click “Sign in”.
After the account is successfully created, you will enter the Mekari Sign All Inboxes page and click “Sign” on the document to be signed.
Click “I Agree” on the following pop-up.
Click the “signature field” again to enter your signature.
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Next, choose the type of signature you want and click “Sign”.
Click here to learn about signature types.
After the signature is complete, click “Finish” to complete the process.
If the signed document is a PSrE document, you need to enter the OTP sent via email.
The signed document will look like this.
The document has been successfully signed, you can click “Back to All Inbox” to return to the Inbox page or “Download & Share” to download or share the document.
