How to Enable Email Notifications

Article author
Learning Center Mekari
  • Updated

Email notifications are a feature that makes it easier for you to receive alerts related to Mekari Sign via email. However, to receive these notifications, you must activate them first. Here are the steps.

  1. Go to the Settings menu.

  2. Then click the “Notification” tab.

  3. There are 3 (three) categories of settings you can configure, namely Documents, Approvals, and eMeterai.

    No.CategoryDescription
    1DocumentsTo set notifications for various events such as sending, signing, and completing documents.
    2ApprovalsTo customize notifications related to approval requests and decisions.
    3eMeteraiTo manage notifications about eMeterai status, including quota updates and stamping.
  4. In Documents, you can configure notification settings for Document maker, Signer, and Receive a copy.

    ButtonFunction
    Reset to default settingClick to restore to the original settings.
    Enable/Disable notificationsClick to enable/disable all toggle buttons in that category.
    Document maker

    As a document creator, you can customize notifications for:

    • Recipient signed: Enable to receive notifications when the recipient signs or declines the document.
    • Recipient declined: Enable to receive notifications when the document recipient declines the document.
    • Document completed: Enable to receive notifications when the document is completed.
    • Recipient viewed: Enable this to receive notifications when the document recipient has opened and viewed the document.
    • Document is expiring soon: Enable to track when the document is due or approaching expiry date.
    • Document expired: Enable to receive document expiry notifications.
    • A comment posted: Enable this if you need notifications about feedback or questions posted by the recipient.
    Signer

    As a signer, you can customize notifications for:

    • Recipient declined: Enable to receive notifications when the recipient declines the document.
    • Document completed: Enable to receive notifications when the document is completed.
    • Recipient viewed: Enable this to receive notifications when the document recipient has opened and viewed the document.
    • Document is expiring soon: Enable to track when the document is due or approaching expiry date.
    • Document expired: Enable to receive document expiry notifications.
    • A comment posted: Enable this if you need notifications about feedback or questions posted by the recipient.
    Receive a copy

    As a recipient of a document copy, you can customize notifications for:

    • Recipient declined: Enable to receive notifications when the recipient declines the document.
    • Document completed: Enable to receive notifications when the document is completed.
    • Recipient viewed: Enable this to receive notifications when the document recipient has opened and viewed the document.
    • Document is expiring soon: Enable to track when the document is due or approaching expiry date.
    • Document expired: Enable to receive document expiry notifications.
    • A comment posted: Enable this if you need notifications about feedback or questions posted by the recipient.
  5. In Approvals, you can set notification settings for Requestor and Approver.

    ButtonFunction
    Reset to default settingClick to restore to the original settings.
    Enable/Disable notificationsClick to enable/disable all toggle buttons in that category.
    Requestor

    As a requester, you can customize notifications for:

    • Approver is approved: Enable to receive notifications when an approver approves the document.
    • Document is rejected: Enable to receive notifications when an approver rejects the document.
    • Document approved: Enable to receive notifications when the document has been approved by all approvers.
    Approver

    As an approver, you can customize notifications for:

    • Approver rejected: Enable to receive notifications when an approver rejects the document.
    • Document approved: Enable to receive notifications when the document has been approved by all approvers.
    • Document canceled: Enable to receive notifications when the document is canceled by the requester.
  6. In eMeterai, you can set notification settings for Signer.

    ButtonFunction
    Reset to default settingClick to restore to the original settings.
    Enable/Disable notificationsClick to enable/disable all toggle buttons in that category.
    Signer

    As a signer, you can customize notifications for:

    • Stamping is in progress: Enable to receive notifications when eMeterai stamping has started.
    • Stamping completed: Enable to receive notifications when eMeterai stamping has been completed.
    • Stamping failed: Enable to receive notifications when eMeterai stamping failed.
  7. To make it easier for you to switch settings between categories, click the icon “<” or “>”. You can also use the Search bar to find specific notification settings.